Terms of service

TERMS OF SERVICE

1. OVERVIEW

This website is operated by A.S DIVINY & N HARPER & B.C RUNNALLS (trading as Sora Home Care). Throughout the site, the terms "we", "us", and "our" refer to Sora Home Care. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing home organization and storage products from us (including drawer dividers, wardrobe storage bags, and under-bed storage boxes), you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

2. ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence in Australia.

  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

  • A breach or violation of any of the Terms will result in an immediate termination of your Services.

3. GENERAL CONDITIONS & PRODUCT USAGE

We reserve the right to refuse service to anyone for any reason at any time.

  • Product Specifications & Intended Use: Our products—such as drawer organizers, fabric storage bags, and under-bed storage units—are designed for household organization. Please adhere to recommended weight limits, assembly guidance, and storage conditions. We are not liable for damage caused by overloading, improper assembly, or misuse of products.

  • You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

4. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only.

  • We make every effort to display as accurately as possible the colors, dimensions, and materials of our storage products. However, as actual colors depend on your monitor, we cannot guarantee that your monitor's display will be accurate.

  • We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

5. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. All prices are listed in Australian Dollars (AUD) unless stated otherwise.

  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

  • We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

6. PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

7. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

8. THIRD-PARTY LINKS & SERVICES

Certain content, products, and services available via our Service may include materials from third parties or links to third-party websites (such as payment processors and delivery partners).

We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

9. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us creative ideas, product reviews, suggestions, or other materials (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us.

10. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

11. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.

12. PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  1. For any unlawful purpose;

  2. To solicit others to perform or participate in any unlawful acts;

  3. To violate any international, federal, state, or local laws and regulations;

  4. To infringe upon or violate our intellectual property rights or the intellectual property rights of others;

  5. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;

  6. To submit false or misleading information;

  7. To upload or transmit viruses or any other type of malicious code.

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY & AUSTRALIAN CONSUMER LAW

Nothing in these Terms excludes, restricts, or modifies any guarantees, rights, or remedies implied or imposed by the Australian Consumer Law (ACL) that cannot be lawfully excluded or limited.

Subject to the ACL, we do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall A.S DIVINY & N HARPER & B.C RUNNALLS, our partners, officers, employees, or suppliers be liable for any indirect, incidental, punitive, or consequential damages arising from your use of any product or service.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless A.S DIVINY & N HARPER & B.C RUNNALLS and our affiliates, partners, officers, directors, agents, contractors, suppliers, and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service.

15. SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.

16. GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

17. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

18. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: